Substitution Policy: Every effort is made to ensure we replicate the product as close to the picture as possible, including flower varieties and colour selections. Due to seasonal and product availability, there may be occasions where substitution of flower or container may be required. The overall look and colour scheme of the arrangement is our priority and all substitutions are of the same or higher value and suitability. Only in circumstances where the contents vary dramatically will the customer be notified beforehand. For more information about our deliveries, please click here.