TERMS & CONDITIONS
All prices shown are in Australian dollars (AUD) and include taxes, where applicable.
The executive price is representative of the product in the picture, unless otherwise stated.
The regal price (if selected) indicates an increase in dollar value of the flowers/plants/gift item/contents/container, which collectively equate to the greater dollar value selected.
Substitution of flower varieties
Due to seasonal availability, weather and other conditions beyond our control we may from time to time be forced to substitute flower varieties that appear in product pictures with other varieties of equal value and suitability, however will always do our best not to, wherever possible.
Flowers, foliage and potted colour used by Westmead Hospital Florist, are sourced daily from our own farms, local, interstate and on occasions international flower growers and suppliers.
All possible measures are taken to ensure we provide the freshest, best flowers, every time.
All flowers are a natural product that is perishable and have variances in longevity, depending on varieties. They will react differently dependent on how they are cared for and what type of environment they are in both before and after delivery.
Exposure to extreme differences in temperature can have an adverse effect on and in fact shorten the life of the product.
Special Event Dates
Please note that for event dates throughout the year (including, but not limited to: Valentine's Day, Easter, Mother's Day, Father's Day, and Christmas), flower prices may fluctuate. All possible measures are taken to ensure that pricing is up to date, however our system does not allow for future pricing. If you order in advance for any of the event dates above, please understand that you will receive a follow up phone call with correct pricing if required. We will communicate with you regarding your order during this time and work with you to ensure your order is to value.
Gifts that include Alcohol and Liquor
Flower arrangements may be delivered with alcohol as gifts. This alcohol cannot be sold separately, but rather, may form part of a genuine gift only. The maximum volume of alcohol cannot exceed 2 Litres. In accordance with the Liquor Control Act 1998, we do not sell or supply alcohol to, or on behalf of a person under the age of 18 years.
Gifts that include alcohol cannot and will not be:
- Delivered to the purchaser
- Delivered to or Accepted by a minor
- Delivered to and left at premises, without being accepted by an adult.